Training Policies

Payment Policy

Tech Training Academy LLC must receive full payment before we can register a student in any class. We accept the following forms of payment:

  • Credit Cards: You can pay online with: Discover, American Express, Visa, and Mastercard
  • PayPal: You can pay online using PayPal
  • Wire Transfer: Information provided upon request
  • Purchase Orders: We accept Purchase Orders. Purchase Orders must be sent and approved by the Accounting Department.

All payments for classes must be received in full prior to the class start date. If payment has not been received by the deadline, we reserve the right to cancel the registration.


Cancellation Policies For On Demand Training Courses

Tech Training Academy LLC On-Demand courses are self-paced learning solutions combined with course material that allow customers a greater level of flexibility based on their schedules.  Customers must prepay for On-Demand Courses prior to access being granted by access. Any opened or accessed product is not eligible for a refund. Credit can be issued towards another course at sole discretion of the Tech Training Academy LLC.


Refund Policies For Official Exam Study Guides

Tech Training Academy LLC official exam study guides download instantly and access to a download is provided in the cart and an email. Any purchased official exam study guide is not eligible for a refund.


Your Rights Relating to your Personal Data

You have certain rights relating to your Personal Data, subject to local data protection laws. Depending on the applicable laws and, in particular, if you are located in the EU, UK or Switzerland (for these purposes, the EU includes European Economic Area countries of Iceland, Liechtenstein and Norway), these rights may include your rights under EU General Data Protection Regulation (“GDPR”). If you are a California resident, please see the Additional Information for California Residents below section to understand your rights.

To access, correct, update or request deletion of your Personal Data held by us, taking into account the purpose of processing the Personal Data and to the extent permitted by applicable data protection laws.

To restrict our processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or object to processing of your Personal Data.

If you object to processing of your Personal Data, we will stop processing: (1) if we are relying on a legitimate interest to process your Personal Data — unless we demonstrate compelling legitimate grounds for the processing; or (2) If we are processing your Personal Data for direct marketing purposes.

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us at the “Contact Us” section below.

You have the right to request portability of your Personal Data that you consented to give us or that was provided to us as necessary in connection with our contract with you, and that is processed by automated means.

You have the right to be free from decisions based solely on automated processing of your Personal Data (including profiling) which produces a significant legal effect on you, unless this is necessary in relation to a contract between you and us or you provide your explicit consent to this use.

If we rely on your consent to process your Personal Data, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our privacy practices, including the way we handled your Personal Data, you can report it to the data protection authority that is authorized to hear those concerns. For more information, please contact your local data protection authority. See

Please use the information provided in the “Contact Us” section below to exercise your rights.


Legal Bases for Processing.

As used in this Privacy Policy, “legitimate interests” means our interests in conducting our business, fulfilling the obligations in managing and delivering the best services. This Privacy Policy describes when we process Personal Data for our legitimate interests, what these interests are and Your Rights. We will not use your Personal Data for activities where the impact on you overrides our interests, unless we have your consent, or those activities are otherwise required or permitted by law.


Additional Information for California Residents

In accordance with the California Consumer Privacy Act (“CCPA”), this section is intended to inform California residents of (1) the Personal Information that we collect and how we disclose that information, and (2) the privacy rights California residents may have relating to their Personal Information and how those rights can be exercised. As used in this section “Personal Information” means information maintained in a manner that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household, as further defined by CCPA.


Changes to the Privacy Policy

The Site, the Services, and our business may change from time to time. As a result, we may change this Privacy Policy at any time. When we do, we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to use the Site or Services or providing us with Personal Data after we have posted an updated Privacy Policy, or notified you if applicable, you consent to the revised Privacy Policy and practices described in it.


Contact Us

If you have any questions about our Privacy Policy or the information practices of the Site, would like to exercise Your Rights, or need to access this Privacy Policy in a different format, please feel free to contact us at  And for any opt-out request, please describe your request and send it to

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