ITIL® Service Operation – With Exam Voucher

The ITIL Service Operation certification training focuses on the managerial and control aspects of the operational environment for those who require a deeper understanding of the underlying concepts, processes/functions, and activities involved and management responsibilities and how they may be used to enhance overall service quality and service provision.

This training enables you to be immersed in the overall concepts, processes, policies, and methods associated with the service operation phase of the service lifecycle. You will focus on service operation purpose, principles, processes, activities, functions, enabling technology, and implementation considerations.

About ITIL®

ITIL® is the world’s leading best practice framework for implementing IT service management. ITIL® is the most welcomed approach to IT service management worldwide. Organizations use ITIL® to plan, implement, support, and improve services and create value for their customers.

The organized and structured approach of ITIL® delivers efficient IT Service Management to enable businesses, manage risks, initiate affordable practices, raise a secure IT environment and boost customer relations to therefore enhance scalable business growth.

ITIL® helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. ITIL® provides companies with a framework that is customizable, efficient, and designed to provide quality service and solve problems related to IT systems.