ITIL® Planning, Protection & Optimization – With Exam Voucher

IT Service Management Training

Price: $885  $1399

Format: On Demand

Duration: 5.5 Hours

Course Overview

This hands-on course leads to a Certificate in ITIL Service Capability Management – Planning, Protection and Optimization. The series is focused on role based clusters in a modular set, each with a certification.
Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Planning, Protection and Optimization subject areas include
Availability Management, Capacity Management, IT Service Continuity Management, Demand Management, Risk Management, and Information Security Management. Exam voucher is included with this course.

Chapter 01 – Course Introduction
Chapter 02 – Planning, Protection & Optimization
Chapter 03 – PPO Processes
Chapter 04 – Organize & Implement

Prerequisites

  • ITIL Foundation Certification
  • Two to four years of relevant work experience

Audience

  • IT operations, technical, or IT management personnel requiring more information about ITIL best practices.
  • Anyone responsible for managing, implementing, or consulting on ITIL processes within IT or in conjunction with IT.

Certification Details

The ITIL Intermediate Qualification: Planning, Protection, and Optimization (PPO) certification will enable you gain the foundational knowledge and skills to plan, implement, and optimize IT processes in this ITIL Service Capability: Planning, Protection and Optimization course. This Intermediate PPO course focuses on the practical application of PPO practices in order enable capacity, availability, IT service continuity, information security and demand management. This course prepares you to pass the Intermediate level ITIL PPO certification exam.

About ITIL®

ITIL® is the world’s leading best practice framework for implementing IT service management. ITIL® is the most welcomed approach to IT service management worldwide. Organizations use ITIL® to plan, implement, support, and improve services and create value for their customers.

The organized and structured approach of ITIL® delivers efficient IT Service Management to enable businesses, manage risks, initiate affordable practices, raise a secure IT environment and boost customer relations to therefore enhance scalable business growth.

ITIL® helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. ITIL® provides companies with a framework that is customizable, efficient, and designed to provide quality service and solve problems related to IT systems.

ITIL Credits You Will Get When You Complete The Courses

Course NameITIL Credits
ITIL Foundation v.42 ITIL Credits
ITIL® Practitioner3 ITIL Credits
ITIL® Managing Across the Lifecycle3 ITIL Credits
ITIL® Planning, Protection & Optimization4 ITIL Credits
ITIL® Service Offerings & Agreements4 ITIL Credits
-ITIL® Service Operation3 ITIL Credits
ITIL® Service Transition3 ITIL Credits
ITIL® Continual Service Improvement3 ITIL Credits
ITIL® Operational Support & Analysis4 ITIL Credits
ITIL® Release, Control & Validation4 ITIL Credits
ITIL® Service Design3 ITIL Credits
ITIL® Service Strategy3 ITIL Credits

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