ITIL® Managing Across the Lifecycle – With Exam Voucher

IT Service Management Training

Price: $949  $2149

Format: On Demand

Duration: 12 Hours

Course Overview

This hands-on course leads to a Certificate in ITIL Service Management – Managing Across the Lifecycle. This certification completes the Lifecycle and Capability streams by focusing on the ancillary knowledge required to implement and manage the necessary skills associated with the use
of the Lifecycle practices. The Managing Across the Lifecycle subject areas include Introduction to IT Service Management Business & Managerial Issues, Managing the Planning and Implementation of IT Service Management, Management of Strategic Change, Risk Management, Managerial
Functions, Understanding Organizational Challenges, Lifecycle Project Assessment, and Understanding Complementary Industry Guidance. Exam voucher is included with this course.

  • Chapter 01 – Course Introduction
  • Chapter 02 – Introduction to Managing Across the Lifecycle
  • Chapter 03 – Stakeholder Management & Communication
  • Chapter 04 – Process Integration
  • Chapter 05 – Managing Services Across the Lifecycle
  • Chapter 06 – Governance
  • Chapter 07 – Measurement
  • Chapter 08 – Implement & Improving


  • Students must hold the ITIL Foundation Certificate in IT Service Management.
  • Two to four years of relevant work experience.
  • Must have 17 credits from the other ITIL qualifications, including intermediate, capability, and some earlier qualifications.


  • The Managing Across the Lifecycle program will be of interest to candidates who wish to complete the Lifecycle and Capability streams that will enable them to obtain an ITIL Expert certification in IT
    service management.
  • IT operations, technical, or IT management personnel requiring more information about ITIL best practices.
  • Anyone responsible for managing, implementing, or consulting on ITIL processes within IT or in conjunction with IT.

Certification Details

This course is the final module of the Service Lifecycle and/or Service Capability modules, and leads to the ITIL Expert Qualification in IT Service Management certification. As the capstone leading to ITIL Expert certification, this ITIL Managing Across the Lifecycle (MALC) training enhances your knowledge of ITIL best practices through analysis of a case study. This course will prepare you to pass the ITIL Managing Across the Lifecycle certification exam.

About ITIL®

ITIL® is the world’s leading best practice framework for implementing IT service management. ITIL® is the most welcomed approach to IT service management worldwide. Organizations use ITIL® to plan, implement, support, and improve services and create value for their customers.

The organized and structured approach of ITIL® delivers efficient IT Service Management to enable businesses, manage risks, initiate affordable practices, raise a secure IT environment and boost customer relations to therefore enhance scalable business growth.

ITIL® helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. ITIL® provides companies with a framework that is customizable, efficient, and designed to provide quality service and solve problems related to IT systems.

ITIL Credits You Will Get When You Complete The Courses

Course NameITIL Credits
ITIL Foundation v.42 ITIL Credits
ITIL® Practitioner3 ITIL Credits
ITIL® Managing Across the Lifecycle3 ITIL Credits
ITIL® Planning, Protection & Optimization4 ITIL Credits
ITIL® Service Offerings & Agreements4 ITIL Credits
-ITIL® Service Operation3 ITIL Credits
ITIL® Service Transition3 ITIL Credits
ITIL® Continual Service Improvement3 ITIL Credits
ITIL® Operational Support & Analysis4 ITIL Credits
ITIL® Release, Control & Validation4 ITIL Credits
ITIL® Service Design3 ITIL Credits
ITIL® Service Strategy3 ITIL Credits

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